To make sure your Parenting Australia newsletter reaches your inbox, we have provided
step-by-step whitelisting guidelines for Hotmail, Gmail, Outlook 2003, Yahoo,
Bigpond, AOL, and Mozilla Thunderbird.
Hotmail
New Subscribers:
Please add From address, info@parentingaustralia.com.au to your Hotmail Safe List:
1. Open your mailbox and click Options (upper right hand corner).
2. Under Junk E-Mail Protection, select the Safe and blocked senders link.
3. Select the Safe Senders link
4. Copy and paste info@parentingaustralia.com.au into the dialog box titled Sender or domain to mark as safe.
5. Click the Add to List button next to the dialog box.
Existing Subscribers:
If our newsletter is in your Junk E-Mail Folder, openit and click Not Junk. Next,
check to see if our email address is in your Blocked Senders list. If you see
info@parentingaustralia.com.au on this list, click the Remove button. And if you have
not done so, add info@parentingaustralia.com.au into your Safe List as outlined above.
Gmail
New Subscribers
Please add the From address, info@parentingaustralia.com.au to your Gmail Contacts List:
1. Click Contacts along the left side of any Gmail page.
2. Click Add Contact.
3. Copy and paste our From address, info@parentingaustralia.com.au into the primary
email address dialog box.
4. Click Save.
Existing Subscribers
To check if our newsletter is in the spam folder: Click the Spam button at the left side
of any Gmail page. Check mark the box next to our newsletter. Click Not Spam button along the top.
Outlook 2003
Add From address, info@parentingaustralia.com.au to your Safe Senders list:
1. On the Tools menu, click Options.
2. On the Preferences tab, click Junk E-mail.
3. On the Safe Senders tab, click Add.
4. In the Add address, put info@parentingaustralia.com.au
5. Click OK.
Yahoo
New Subscribers:
You will need to set up a filter to redirect our newsletter into your inbox:
1. Open your mailbox and click on Mail Options (upper right hand corner).
2. Select Filters (bottom left corner).
3. Click the Add link on the Filters page.
4. Update the From header: rule with the following 2 pieces of information: “contains”
and info@parentingaustralia.com.au (This tells Yahoo to identify our newsletter based
on its From address.
5. Click the Choose Folder pull down menu and select inbox.
6. Pick the Add Filter button.
Existing Subscribers:
If our newsletter is getting stuck in your Yahoo Bulk Folder, please open the issue
and click the Not Spam button. Next, check to see if the newsletter's email address
is in your Blocked Addresses list. If you see info@parentingaustralia.com.au on this list,
select it and click the Remove Block button. Lastly, please set up a filter as outlined
above.
Bigpond
New or Existing Subscribers
1. Send the email you’ve received from info@parentingaustralia.com.au to
Bigpond@bigpond-mail.custhelp.com
2. If you don’t have your original email, email Bigpond@bigpondmail.
custhelp.com with:
a. the newsletter email address info@parentingaustralia.com.au
b. the website address – parentingaustralia.com.au
c. the fact that you have signed up for this monthly newsletter so it can
be added to the Bigpond whitelisting service
AOL
New Subscribers:
Please add From address, info@parentingaustralia.com.au to your AOL address book:
1. Click the Mail menu and select Address Book.
2. Wait for the Address Book window to pop up, then click the Add button.
3. Wait for the Address Card for New Contact window to load.
4. Paste info@parentingaustralia.com.au into the Other E-Mail field.
5. Make our From address the Primary E-Mail address by checking the associated
check box.
6. Click the Save button.
Existing Subscribers:
If our newsletter is in your Spam Folder, please open it and then click This Is Not Spam. Add info@parentingaustralia.com.au onto your Address Book.
Mozilla Thunderbird
New Subscribers:
Please add our From address, info@parentingaustralia.com.au to your ThunderbirdAddress Book and configure your Junk Mail Controls to white list your address book.
1. Click the Address Book button.
2. Make sure the Personal Address Book is highlighted.
3. Click the New Card button. This will launch a New Card window that has 3 tabs:
Contact, Address & Other.
4. Under the Contact tab, copy and paste our From address,
info@parentingaustralia.com.au into the Email dialog box.
5. Click OK.
White list your Personal Address Book:
1. From the main drop down menu, select Tools -< Junk Mail Controls...
2. This will launch the Junk Mail Controls window that has two tabs: Settings and Adaptive Filter
3. Under the Settings tab, update the White Lists module by selecting Personal Address Book from the menu. Check the Do not mark messages as junk mail box.
4. Click OK.
Existing Subscribers
Please check your Junk folder to see our newsletter have been mistakenly placed
there. To prevent this from happening in the future, right-click on our newsletter and
choose Mark -< As Not Junk.
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